Contact

Live Chat

We hope that you've found your visit to iloans nice and simple, but if you've had any issues, you can contact us during office hours on live chat. There'll be someone there to speak to you from Monday to Thursday between 9am and 5.00pm and on Fridays from 8am to 4.30pm.

Phone

If you'd like to talk to someone about your application, we're also available on the phone from Monday to Thursday between 9am and 5.00pm and on Fridays from 8am to 4.30pm.

Call us on: 0843 5060 182

Writing

We're on email at customer.support@iloans.co.uk, where we'll respond to you as soon as possible within office hours.

Finally, if you want to send a good, old-fashioned letter to us, address it to:

iLoans
PDB UK Limited
28-32 Wellington Road
St John’s Wood
London NW8 9SP

PLEASE NOTE: iLoans is an online company and does not accept visitors in person.

Complaints Handling Procedure

At PDB UK Limited, we always endeavour to provide the best service we can to our customers. It is important from this point of view that we are aware of any problems you may have in using our websites and services, or any complaints you may have in relation to any of our operations. To know more about making a complaint click here.

Personal Information Procedure

Under the Data Protection Act 1998, if you are a customer of PDB UK Limited, you have the right to make a request in writing for a copy of information or data we may hold on you. This is known as a ‘Subject Access Request’. To know more click here.

Lenders

Do you want to work with an award winning online marketing company?

We specialise in financial products and work with some of the biggest lenders in the UK and worldwide. We are one of the biggest, and most successful, lead generators in the UK.

If you would like to work with us, or even just find out more, please email us at lenders@pdbuk.com.

Media

For any media enquiries, including interview requests, please contact us on media@pdbuk.com.

We’ll aim to give you a full answer within two working days.