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Data Protection Policy

Data Protection Policy

What are your legal rights and how to manage your privacy

Under data protection legislation, you have several rights (depending on the lawful bases for which we use your personal information) regarding the use of your personal data, as follows:

Right to Access - If at any point you wish to either confirm whether your personal data is being processed and/or access the data we hold on you, you can request to see this information, usually free of charge, and we will respond to this request within 30-day period. We may however charge a reasonable fee when a request is manifestly unfounded or excessive particularly if this is repetitive and for further copies of the same information.

Right to Withdraw Consent/Object to Direct Marketing - If you have agreed to us and third parties contacting you about other products and services during the application process but later decide you no longer wish to receive such communications. You can update your contact preferences by contacting a member of our team by phone or email. [Hyperlink to contact details at the bottom of this doc]. All messages we send to you will also explain how you may withdraw consents you have given.

Right of Portability - You also have the right for certain data you have provided to Money Gap Limited with to be provided to you in a structured and commonly used electronic format (for example, a Microsoft Excel File), so that you can move, copy or transfer this data easily to another data controller. You may also request to transmit this data directly to another organisation where it is practical for us to do so.

Right to Rectify - You are entitled to have data corrected if it is inaccurate or incomplete.

Right to Erasure - You are entitled to have data deleted if it is no longer needed or there is no longer a legitimate reason for the processing, or if the data in question has otherwise unlawfully been processed. You may also request deletion of your personal data if it was only being processed because of you consenting to this and you now withdraw your consent.

Right to Object - You have the right to object to the processing of your personal data (note that this only provides you with the right to raise your objections, not a blanket right to have any and all processing cease).

Right to Restrict - You have the right to restrict the processing of your personal data under certain circumstances, including if you have contested its accuracy and while this is being verified by us, or if you have objected to its processing and while we are considering whether it has legitimate grounds to continue to do so.

How to find out more or exercise your rights

If you would like more information write to our Customer Services Department, Money Gap Limited, 14 Gray's Inn Road, London, WC1x 8HN or send an email to: customer.support@moneygapgroup.com